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To process any claim, reimbursement providers require an itemized receipt or paid invoice.
Date and time of service
Vehicle details (Year, Make, Model, and VIN)
Pickup and drop-off locations (and mileage, if applicable)
Itemized charges (hookup fee, mileage, winching, etc.)
Proof of payment showing a $0 remaining balance
After that, once you obtain that receipt, you can contact your insurance company for the reimbursement.