Frequently asked questions

Can we bill insurance?
If there is an insurance claim being filed under comprehensive or collision coverage and the vehicle is towed to our facility for storage or directly to a body shop, YES. If insurance coverage is deemed valid by your insurance carrier, they will pay for the service. The majority of roadside assistance requests (NOT Crashes, stolen & recovered vehicles, etc) cannot be direct billed to insurance. You can pay for the service, we will provide a copy of the receipt, which you can submit to your insurance for reimbursement.

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