Frequently asked questions

Can you help if my vehicle is stuck off-road or in the desert?
Yes. Shad Randall’s Towing & Recovery provides off-road recovery and winch-out services for vehicles stuck in sand, dirt, washes, trails, ditches, and Arizona desert terrain. Every recovery is evaluated for safety, access, and the right equipment needed to get the job done properly.
What areas do you serve?
We are based in Florence, Arizona and proudly serve Florence, Coolidge, Casa Grande, Gold Canyon, Apache Junction, San Tan Valley, Superior, Globe, Mesa, Tucson, Show Low, and surrounding Arizona communities. We also handle towing, recovery, and transport needs throughout Pinal County and nearby areas.
Do you work with my insurance company or road service provider?

Yes

What types of vehicles do you tow?
We tow cars, trucks, SUVs, motorcycles, work trucks, vans, trailers, 5th Wheels, RVs, fleet vehicles, classic/custom vehicles, and some equipment. We provide light-duty towing, medium-duty towing, roadside assistance, off-road recovery, winch-outs, accident recovery, and transport services.
Can we ride with you to the tow destination?

Yes. Our goal is to provide transport for the vehicle and customers in a unplanned situation.

Do you offer 24/7 towing and recovery services?

Yes. Shad Randall’s Towing & Recovery provides 24/7 towing and recovery services for breakdowns, accidents, roadside emergencies, off-road recovery, winch-outs, and vehicle transport. Whether you are stuck on the road, at home, at a business, or off pavement, we are ready when you need us.