Frequently asked questions

What to do while waiting for a tow truck?
Always set up safety markers around your vehicle, gather vehicle registration, insurance information and necessary belongings. If you feel unsafe, you should alert the police.
How do I locate my car after a serious accident?
You can ask for the information from our Driver or the police department that responded to the accident.
Can you tow my vehicle out of a parking garage?
Yes, those tight turns and low clearance can lead some customers to worry that a vehicle is really and truly stuck, but our tow trucks can handle these jobs like this with ease.
When do I need towing services?
Towing service is needed if you were involved in a car accident, have a flat tire, engine overheated, vehicle will not start, run out of gas or lock your keys in the vehicle.
What are your hours of operation?
We offer 24-hour service every single day of the year. Hours of operation will never be a concern for our customers.
Is towing harmful to my vehicle?
No, your vehicle will remain safe while being towed. While every vehicle is different, our driver will ensure that the vehicle is treated with the best care.

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